US Partnership Credit, Visa Corporate, Non US CreditĬhase Visa consumer credit, debit, and prepaid cards, Chase Visa business debit cards ( more details)Ĭiti Visa Credit Citi MasterCard Debit and Credit Co-branded: Hilton Visa Credit, Expedia MasterCard and Visa Credit Costco AnyWhere Consumer AT&T MastercardĬo-branded: American Airlines, Sears, Macy’s, and Home Depot ATM Business Commercial Prepaid American Express Costco Small Businessĭiscover Consumer Credit, PBoA Debit Cards Note: Capital One cards are not supported on Wear OS watches paired with an iPhone. US Consumer Visa Credit, US Consumer MC Credit and Debit Note: BBVA Compass Simple cards are not supported on Wear OS watches paired with an iPhone.īBVA Compass NBA American Express, Business debit or credit cards Presumably Southwest should be able to determine the remaining value of the card.Consumer credit, Small business cards, Corporate, and Gift cards, all general purpose prepaid cardsīank of America consumer credit and debit, US Trust consumer credit and debit, Merrill Lynch credit, Bank of America small business debit (owner's cards only), and commercial creditĪTM-only cards, Commercial debit and prepaid cards, Merrill Lynch debit, Bank of America Small Business employee debit, and Bank of America Small Business creditĬonsumer BBVA Compass Visa credit, debit, and prepaid cards Maybe Southwest would be willing to work with you since you have the number and can prove you used it to buy the other ticket. In the e-mail, look at payment and you'll see something like this (from a reservation I made two days ago): You'd still need the PIN to use the card number in the future. If you do, that e-mail will give you the gift card number that was used. Hopefully you still have the e-mail you got from Southwest when you bought the other ticket. You can only use that portion of the git card needed to buy your ticket. If you have one, that might help.įWIW, you can't load the entire balance of your gift card into your SW account. Where did you buy your card? When I buy at a retail store, I always get a separate gift card receipt with the regular receipt. I made airline reservations and loaded the card onto my account under Travel Funds / Gift Cards. 24, I purchased a $500 Southwest Airlines gift card. (I'm not sure about this, but it's worth a try.) If from a retail outlet, I'm not so sure.Ĭontact Customer Dec. If you purchased the card directly from Southwest, they may be able to help you. Gift cards are non-refundable, and should always be treated like cash. The bad news is that you'll need the gift card number and associated PIN in order to access it. The good news is that this means the balance of your gift card funds is still available, on the gift card. Here are the Southwest gift card terms and conditions. There's no where on the Southwest website for you to load and/or store a gift card balance - that's not how it works.

The remaining balance stays on the gift card for future use. Unlike some other places (Amazon, for example) at Southwest you can't 'load a card onto your account.' When you apply a gift card towards a purchase, the amount of that purchase (only) is deducted from the gift card balance. That said, I think you're unfortunately confused about how gift cards work at Southwest.

I recommend contacting Customer Relations (not the 'regular' phone line), via direct message through Facebook or Twitter. You'll need to reach out to them directly.

While we can give you advice, you're not actually talking to Southwest employees here. This is a public forum, and is primarily customer-to-customer. Will some kind soul please look into this? I just want to get to my parents.įirst: You'll want to edit your post and delete that confirmation number. I didn't lose the card and it wasn't stolen. This cannot be something that's not figureoutable. Please, whoever is in 's been a long, difficult year. I need help retrieving the pin or resetting it or canceling the card and having the balance reissued on another card or RESTORED to my Southwest Airlines account!

I have my receipt from purchasing the gift card. I don't have the physical card any longer since I loaded it onto my account. I just tried to book tickets and the gift card balance of $463.02 is gone. On JanuI made a reservation ( 37IPCH) and used $36.98 towards a Southwest Ticket.

Southwest gift card costco